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Frequently Asked Questions

General Questions

When should I service my boiler?

We recommend annual servicing to maintain safety, efficiency, and warranty. Regular checks help catch issues early.

Do you offer emergency repairs?

Yes! We’re available 24/7 for heating emergencies. Call 07807 217124 or 02475 340187 for immediate assistance.

Are you local to Coventry?

Yes, we’re based in Coventry and serve Coventry & Warwickshire with fast, local response times.

How long have you been in business?

Over 20 years. We’ve built our reputation on reliable service and honest pricing.

Do you offer fixed pricing?

For standard services like servicing, yes. For repairs, we diagnose first, then quote. No hidden charges, ever.

What’s included in a boiler service?

Full inspection, efficiency test, safety check, cleaning of key components, professional certification, and documentation.

How quickly can you come out for a repair?

Usually within 2 hours of your call. Emergency jobs are treated with urgency.

Can you repair my boiler on the same day?

Often yes, depending on the issue and our schedule. We’ll assess and give you a timeline.

What happens if my boiler breaks down?

Call us immediately. We’ll diagnose the problem, explain your options, and provide a fair quote for repair or replacement.

How much does a new boiler cost?

Costs vary by boiler type and model. We’ll survey your property and recommend the right option with a detailed quote.

How long does installation take?

Typically 1–2 days for standard installation. We’ll confirm the timeline after our survey.

What warranty do I get with a new boiler?

New boilers come with manufacturer’s warranty, typically 5–10 years. We’ll explain all details during installation.

We’re happy to help. Give our local team a call.